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Tag: Customer Research

11 articles

frameworks

Building Your Ideal Customer Profile (ICP Template)

A practical template for defining your ideal customer. Stop selling to everyone and start selling to the right people.

frameworks

The 5-Conversation Sprint for Idea Validation

Validate any business idea in one week with five structured conversations. A fast, cheap framework that prevents building the wrong thing.

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AI for Customer Research at Scale

How to actually understand your customers when you have hundreds of data points and zero research budget.

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The Empathy Map for Founders

What your customer thinks, feels, says, and does. On one page.

startup austria

Customer Discovery in the DACH Market

German-speaking customers have different expectations. Adapt your approach.

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How to Interview Customers Without Biasing Their Answers

The art of asking questions that produce truth, not politeness.

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Jobs-to-Be-Done: The Founder's Lens

Your customers don't want your product. They want progress. Jobs-to-Be-Done reframes everything about how you validate and build.

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Customer Discovery Without Leaving Your House

Remote validation techniques that actually work in 2026.

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The Mom Test: Asking Questions That Don't Lie

Why most customer interviews produce garbage data — and how to fix it.

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The Mom Test in Practice: Real Scenarios From Real Founders

The Mom Test says you shouldn't tell anyone your idea. Here's what that looks like with actual founders in actual conversations.

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Customer Interviews That Produce Truth

Most customer interviews are useless. Here's how to structure conversations that reveal what people actually need, not what they think you want to hear.